On behalf of the Massachusetts Access to Justice Commission I am pleased to share the attached Report of the Commission’s Online Dispute Resolution (“ODR”) Committee, which details ways to ensure that access to justice principles are embedded within any future Massachusetts court-based ODR system.

This issue has been central to the Commission’s work over the past year and a half, beginning with a presentation on ODR at our January 2020 Commission meeting. We are grateful to our former Commission Co-Chair, the late Chief Justice Ralph D. Gants of the Massachusetts Supreme Judicial Court, whose impetus led to the formation of this Committee and the resulting efforts.

Over the past year, this Committee has expended incredible effort to research and write this excellent and thorough Report. Please join me in thanking our Commissioners and volunteers who dedicated so much of their time and energy to advance access to justice.

We hope you enjoy reading the Report and look forward to seeing you in the fall.